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Kevin Schmidt

  • Total activity 49
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Activity overview

Latest activity by Kevin Schmidt
  • Kevin Schmidt created an article,

    How do I add billing information? (Shopify)

    Because Shopify has a closed cart system the total revenue made by each sale sent to the merchant and is unable to be split among different parties. In order for us to receive the amount that our m...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    Route Shipping Insurance Policy

    Route App's insurance policy allows customers to insure their orders at checkout. This protects the customer from taking a loss if their item is lost/stolen/damaged in transit.  The insurance polic...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    Can I change the delivery address for my order through Route?

    Route is working on delivering a Visual Tracking service that will allow customers to track their orders. This tracking information is not created by Route - our service will use already provided t...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    How to hide Route as a product in my store.

    Shopify uses a 'closed-cart' system which forces Route to be an actual product in your store. This allows Route to increase the total-cart-value. This is what enables the customer to pay for the in...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    How do I connect my account to Stripe?

    Route uses Stripe to store payment information in a secure, off-site server. Shopify and other major platforms also use Stripe to store payment information. After you input your bank account direct...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    Does Route work Internationally?

    Customers If a customer's order is shipped to a country that has US sanctions imposed on it, Route does not cover the order. The value of Route can be refunded upon request in this scenario. Mercha...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    What types of items aren't covered?

    The following types of items are excluded from Route's insurance policy: Cash Cigarettes and other tobacco products Computer memory modules and cards Raw Cotton Fine art (defined as art value...

    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    How do I self-install Route on my store?

    Create Test Store Once you have finished on-boarding with the Route app, click on ‘Online Store’ under the ‘SALES CHANNELS’ section in your Shopify store dashboard page. Once you click on ‘Onlin...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    How do I cover my entire store with Route+ (Shipping Insurance)?

    We are currently developing an option where merchants will have the option to cover their entire store and pay for it themselves.  To enroll for the waitlist of this feature, please install Route n...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kevin Schmidt created an article,

    I can't connect my bank account/credit cart to Route

    If you are unable to connect your billing information through Stripe, please reach out to support@routeapp.io for further assistance. 

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes